Frequently Asked Questions

KreddyPay is a B2B payment platform that enables distributors and retailers to manage invoice-based payments digitally. We automate collections, provide UPI and bank payment integration, and offer real-time settlement tracking to help businesses get paid faster.

KreddyPay is designed for distributors, wholesalers, and retailers in industries like FMCG, electronics, pharma, and more. If you deal with invoice-based B2B transactions and want to streamline your payment collections, KreddyPay is for you.

Getting started is simple! Click on "Get Started" or "Request Demo" on our website. Our team will reach out to understand your requirements, help you onboard, and set up your dashboard within 24-48 hours.

Yes! KreddyPay offers mobile apps for both Android and iOS. Distributors can manage invoices, track payments, and send reminders on the go. Retailers can view and pay invoices directly from their phones.

KreddyPay supports multiple payment methods including UPI (Google Pay, PhonePe, Paytm, etc.), NEFT, IMPS, and bank transfers. Retailers can choose their preferred payment method while making payments.

When you create an invoice on KreddyPay, a unique payment link is automatically generated. You can share this link via WhatsApp, SMS, or email. The retailer clicks the link, views the invoice, and pays instantly using their preferred payment method.

Yes! KreddyPay supports partial payments and scheduled repayments. Retailers can pay in installments while distributors maintain complete visibility of outstanding balances and payment history.

Payments are settled within T+1 (next business day) to your registered bank account. We're also working on instant settlement options for premium users.

Every payment received through KreddyPay is automatically matched to the corresponding invoice. No manual entry required - your ledger is updated in real-time, saving hours of accounting work.

Absolutely! KreddyPay uses bank-grade 256-bit SSL encryption for all data. We are PCI-DSS compliant and work only with RBI-regulated payment aggregators. Your business data and transactions are completely secure.

Only authorized users from your organization can access your data. We provide role-based access control, so you can decide who sees what. We never share your data with third parties without your consent.

If a transaction fails, no amount is deducted. In rare cases where money is deducted but the transaction fails, it is automatically refunded within 5-7 business days. You can also contact our support for faster resolution.

KreddyPay offers flexible pricing based on your transaction volume. We charge a small transaction fee with no setup costs or monthly fees. Contact our sales team for a customized quote based on your business needs.

Yes! We offer a 30-day free trial for new businesses to experience the full power of KreddyPay. No credit card required. Sign up today and start digitizing your collections.

No hidden charges at all. We believe in transparent pricing. You only pay the transaction fee that's agreed upon. Settlement to your bank account is free of charge.